CivilLaser's bank account change notification (Dec 12, 2024)

Hello! Thank you for your continued support and cooperation.
We would like to inform you that due to the adjustment of Citibank's business arrangements, 
from [December 12, 2024], our company's overseas(Bank-C type) receiving bank account will be changed to the following information:

New bank account number:
Account Number: 7982****6964
Holder Name: HangZhou NaKu Technology Co., Ltd
Support Currency: USD JPY EUR AUD CNH CAD GBP HKD SGD
Bank Name: DBS BANK (HONG KONG) LIMITED
Bank Location Country: HONG KONG
Bank Address: 11th Floor, The Center, 99 Queen's Road Central, Central, Hong Kong
Account Type: Current
Swift/BIC: DHBKHKHH (DHBKHKHHXXX，If 11 characters are required)
Bank Code: 016
Branch Number: 478
(The new receiving bank account has been updated to Invoice PDF)

Old bank account number:
Account Number: 916*****26199
Holder Name: HangZhou NaKu Technology Co., Ltd
Support Currency: USD EUR GBP HKD CNH AUD CAD JPY CHF DKK NOK NZD SEK SGD ZAR
Bank Name: CITIBANK N.A. SINGAPORE BRANCH
Bank Location Country: Singapore
Bank Address: 3 Changi Business, Park Crescent, #07-00, Singapore 486026
Account Type: Current
Swift/BIC: CITISGSGXXX
Routing Number: 7214001
(As of December 31, 2024, Citibank's collection account will no longer be used.)

Please use the new account information above for future new orders & unpaid orders, 
and please note that the old account will be deactivated from [December 31, 2024].

If you have any questions, please contact your product manager. 
English: manager@civillaser.com
Japanese: manager@civillasers.com

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Retail: We accept PayPal and Bank transfer.

Wholesale: In addition to the PayPal/TT, we support Letter of credit(LC).

CivilLaesr payment method -- Online / PayPal / Credit Card

CivilLaesr payment method -- Bank Transfer

1. If you want to choose "Bank transfer", please contact us.

2. About letter of credit (L/C), please click here.

3. Below please find the "PayPal" online payment method.

100% Secure!Shop in confidence on our site! We accept Visa and Mastercard as well as Paypal.

Payment

STEP1

Login OR Register

STEP2

Add to Cart

STEP3

Confirm shopping cart and click "CheckOut"

STEP4

Confirm delivery information and click "Continue CheckOut"

STEP5

PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account.

Our PayPal Account: paypal@civillaser.com

 

Payment - Letter of credit(L/C)  

LC Process

Process:

1.  Buyer send the L/C draft to CivilLaser.

2. CivilLaser review the L/C draft. (Mayby there are some items need to be modified.)

3. Buyer send the Original L/C document to CivilLaser.

4. CivilLaser's agent will confirm the L/C with bank. 

Note:
1. Alibaba is our export agent.(Our factory have no import and export License right.)
2. Please contact us, we will send the [Instruction for L/C issuing] to you.
 

Shipping

Different shipping addresses we choose different express companies.

Orders are usually shipped out within the processing time showed in the listing (ASAP) via EMS, DHL, or UPS after the order and payment is confirmed, then the tracking number will be sent out.

 

Delivery time (We won't be responsible with unexpected delay like custom`s process, weather condition etc.):
EMS: 5 ~ 8 working days; UPS, DHL: 3 ~ 6 working days.;

Expected DHL 2~3 days.